Terms of Service

Foreword: the offer and sale of products on the Website delivery.mamamary.it are governed by the general conditions of sale below. No sale to minors. Among the products on sale are inflorescences and derivatives of Cannabis Sativa L.: permitted uses as per Law 242/16; THC content below the legal limits. All products sold under the category Cannabis Light are intended for technical use, not for human consumption, unless otherwise stated ("Products"). Products purchased on the Site are sold by:
420 GROUP s.r.l. with registered office in via Giovanni Lanza 73/75, Rome (RM) 00184, Tax code and VAT number: 14762921006 REA number RM1544100.

These conditions are valid only between 420 GROUP s.r.l. with registered office in via Giovanni Lanza 73/75, Rome (RM) 00184, Tax Code and VAT Number: 14762921006 (hereinafter referred to as "420 GROUP") and any natural or legal person who makes purchases online on the Website delivery.mamamary.it (hereinafter referred to as the "Customer"). These conditions may be subject to change and the date of their publication on the Site is the same as the date of entry into force.
These conditions govern purchases made on the Site delivery.mamamary.it in accordance with the provisions of the Consumer Code referred to in Legislative Decree no. 206/2005 and Legislative Decree no. 70/2003 on electronic commerce.

Article 1

OBJECT

With these general conditions of sale, 420 GROUP sells and the customer buys at a distance the tangible movables indicated and offered for sale on the Site delivery.mamamary.it. The contract is concluded exclusively through the Internet, through the access of the customer to the address delivery.mamamary.it ("Site") and the execution of a purchase order according to the procedure provided by the Site itself.
The Customer undertakes to read, before confirming his order, these general conditions of sale, in particular the pre-contractual information provided by 420 GROUP and to accept them by placing a flag in the box indicated.
The customer is required to carefully read the Terms of sale that 420 GROUP makes available to him in order to allow him to reproduce and store the conditions mentioned above in accordance with the provisions of art. 12, paragraph 3 of Legislative Decree no. 70/2003.
In the e-mail confirming the order, the customer will also receive the link to download and store a copy of these general conditions of sale, as required by art. 51 paragraph 1 of Legislative Decree 206/2005.

Article 2

PRE-CONTRACTUAL INFORMATION

Before the conclusion of the purchase contract, the customer takes note of the characteristics of the goods that are illustrated in the individual product sheets at the time of choice by the customer.
Before the conclusion of the purchase contract and before the validation of the order with payment obligation, the customer will be informed with reference to:
  • total price of the Products including taxes, with details of shipping costs and any other costs;
  • payment methods;
  • the period within which 420 GROUP undertakes to deliver the goods;
  • conditions, terms and procedures for exercising the right of withdrawal (see Art. 7);
  • information that the customer will have to bear the cost of returning the goods in case of withdrawal;
  • existence of a legal guarantee of conformity for the goods purchased;
  • after-sales service conditions and commercial guarantees provided by 420 GROUPs.
The customer can at any time and in any case before the conclusion of the contract, take note of the information relating to 420 GROUP, as follows:
 
Article 3

PURCHASE AND CONCLUSION OF THE CONTRACT

For the purchase of Products, the Customer must proceed with the registration by entering their personal details specifying that they are older than 18 years, following the instructions provided by the registration program, and must fill out and send to 420 GROUP the purchase order form in electronic format available on the Site, following the instructions contained in the Site. Purchase orders must be completed in full.
The Customer must enter the selected Product(s) in the appropriate "Shopping Cart" and, after having viewed and accepted the contribution for the delivery costs, may proceed with the purchase.
If the Customer needs to modify the purchase order or to modify some of the data contained in it, he must follow the appropriate modification procedure contained in the Site, in case of assistance contact: delivery.mamamary@gmail.com.
Once this operation has been completed, the Customer will see a screen containing a summary of the purchase order, including delivery charges, with the request for further confirmation of the purchase procedure. After viewing the summary, the Customer must select the type of payment desired and click on the "Place Order" button.
With the confirmation of the purchase order by the Customer and the acceptance (by means of a "flag") of the conditions of sale, these conditions and further information contained on the Site shall be deemed to be fully known and accepted by the Customer.
The Order Confirmation by 420 GROUP sent to the Customer at the e-mail address indicated will constitute acceptance of the contract proposal. The contract will be considered concluded, and will be binding for both parties, when the order confirmation is sent to the Customer. The order confirmation sent by e-mail by 420 GROUP will contain the indication of the Product(s) purchased; the indication of the price; the means of payment; the delivery costs. After the payment the Customer will receive an e-mail notifying the receipt of the payment and from that moment on they will decorate the timing for the preparation and shipment of the order.
In the event that 420 GROUP should find errors in the order or should consider the order not be processed in the required time and manner will be given timely notice to the customer, who will indicate the order in question as REFUSED, in which case the customer is required to contact 420 GROUP at the email address info@mamamary.com. After 30 days from the creation of the order, in the absence of contacts from the customer, the order will be automatically deleted from the system. Any right of the Customer to compensation or damages is excluded, as well as any contractual or extra-contractual responsibility for direct or indirect damages to persons and/or things, caused by the non-acceptance, even partial, of an order or by the cancellation due to the missed payment within the established term.
420 GROUP undertakes to describe and present the items sold on the Site in the best possible way. The photographs of the Products presented on the Site do not constitute a contractual element, as they are merely illustrative and may differ in colour and its nuances, dimensions or accessory products shown in the figure.
The contract of sale is considered concluded with the sending by 420 GROUP to the customer of an email confirming the order. The email contains the customer's data and order number, the price of the goods purchased, the units of goods purchased, shipping costs and the delivery address to which the goods will be sent.
The customer undertakes to verify the correctness of the personal data contained in the order to communicate promptly to 420 GROUP any corrections.
 
Article 4

PRODUCT CATALOGUE

In the Products catalogue published on the Site delivery.mamamary.it The availability of the Products, although constantly updated, may be subject to change not in real time and without notice.
The availability of the Products refers, in fact, to the actual availability at the time the Customer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the Site of multiple users, the products may be sold to other customers before confirming the order.
Even after sending the order confirmation email sent by 420 GROUP, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the customer will be immediately informed by email according to the procedure described in Art. 3 above.
 
Article 5

PRICE OF PRODUCTS

All sales prices of the products indicated on the Site delivery.mamamary.it are expressed in Euro and include VAT.
Shipping costs are not included in the purchase price, but are indicated and calculated at the time of conclusion of the purchase process before payment is made.
The Customer accepts the right of 420 GROUP to modify its prices at any time, however, the goods will be invoiced on the basis of the prices indicated on the Site at the time of the creation of the order and indicated in the confirmation email sent by 420 GROUP to the Customer.
In the event of a computer, manual, technical or any other error that may result in a substantial change, not provided for by 420 GROUP, in the retail price, which makes it exorbitant or clearly derisory, the purchase order will be considered invalid and canceled and the amount paid by the customer will be refunded within 14 days from the day of cancellation.
The customer can also use discount vouchers or codes promptly communicated in the channels Facebook and Instagram 420 GROUP.
 
Article 6

PAYMENT METHODS

Any payment by the Customer may be made by cash on delivery.
 
Article 7

RIGHT OF WITHDRAWAL

In accordance with the provisions of the Consumer Code (Legislative Decree 206/2005), in cases where the Customer acts as a consumer as defined by the same Consumer Code, the Customer has the right to withdraw from the purchase without penalty and without specifying the reason, within 14 days from the date of receipt of the Products.
The customer who intends to exercise the right of withdrawal must notify 420 GROUP by explicit statement, which may be sent by certified e-mail to the address 420group@legalmail.it or by registered letter with return receipt to the address given below.
In case of exercise of the right of withdrawal, the customer is required to return the goods within 10 days from the day on which he communicated to 420 GROUP his willingness to exercise the right of withdrawal from the contract.
The goods must be returned to 420 GROUP - Largo Brancaccio, 73, 00184 Roma RM.
The direct costs of returning the products are borne by the customer.
The goods must be returned intact, in the original packaging, complete in all its parts without any alteration of the packaging itself, the label and / or seal of guarantee. Without prejudice to the right to verify compliance with the above, 420 GROUP will refund the amount of products subject to withdrawal within a maximum of 14 days after receipt of the products subject to withdrawal, excluding any shipping costs.
As provided for in Art. 56 paragraph 3 of Legislative Decree 206/2005, 420 GROUP may suspend the refund until receipt of the goods or until the customer has demonstrated that he has returned the goods to 420 GROUP.
420 GROUP will make the refund using the same means of payment chosen by the customer at the time of purchase or through other methods that will be agreed between 420 GROUP and the customer.
Pursuant to and for the purposes of Articles 64 et seq. D. Legislative Decree no. 206/05 the customer may exercise the right of withdrawal, without penalty and without specifying the reason.
 
Article 8

DELIVERY METHOD

420 GROUP will accept only orders to be delivered in the center of Rome territory up to 10km from our store. The products will be delivered by our staff to the address indicated by the customer at the time of order within and no later than 24 hours from the date of receipt by the customer of the order confirmation email sent by 420 GROUP.
The order, if all products are available, is generally prepared within 30 minutes after confirmation request.
For each order placed on the Site, the customer can request an invoice for the goods purchased and shipped by sending an email to delivery.mamamary@gmail.com with all data and VAT number specifying in the object "INVOICE REQUEST" (ex art. 22 paragraph 1 DPR 633/72 and subsequent amendments).
For the available goods, delivery will normally take place within the indicated time. 420 GROUP is not liable for any delays due to unforeseen circumstances beyond its control.
The Site will calculate the shipping costs based on certain parameters dictated by us and the customer can verify the cost of shipping at the end of the compilation of the order by reading the info summary Table. The shipping costs tend to be 4,90€ fixed for Rome. After the 60€ expense, the shipping costs are FREE. 
The customer is required to carefully check the order summary and the costs listed so as not to run into problems of various kinds before sending the order and especially BEFORE PAYMENT.
By accepting these general conditions of sale, the Customer releases 420 GROUP from any responsibility in this regard.
420 GROUP undertakes to deliver the goods within 10 working days from the sending by 420 GROUP of the order confirmation email to the customer.
 
Article 9

LIABILITY OF 420 GROUPS

420 GROUP does not assume any responsibility for disruptions due to force majeure or fortuitous event, even if dependent on malfunctions and disruptions of the Internet, if it fails to execute the order in the time provided by the contract.
420 GROUP cannot be held responsible for the use of the Products made by the Customer in a manner different from that declared pursuant to these general conditions of sale, including the purchase and / or use of the Products by minors under 18 years of age.
 
Article 10

ACCESS AND USE OF THE SITE - TRADEMARKS

The Customer has the right to access the Site for consultation and making purchases. No other use, particularly commercial, of the Site or its content is permitted. The integrity of the elements of this Site, whether audio or visual, and the related technology used remain the property of 420 GROUP and are protected by intellectual property rights.
 
Article 11

GENERAL PROVISIONS

These General Terms and Conditions of Sale consist of all the clauses that compose them. If one or more of the provisions of these General Terms and Conditions of Sale is considered invalid or declared invalid under the law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.
 
Article 12

APPLICABLE LAW, RESOLUTION OF DISPUTES AND COMPETENT COURT

These General Terms and Conditions of Sale are subject to Italian law.
This is without prejudice to the application to consumer customers who do not have their habitual residence in Italy of any provisions that may be more favourable and mandatory under the law of the country in which they have their habitual residence, in particular in relation to the time limit for exercising the right of withdrawal, the time limit for returning the Products, in the event of exercising this right, the manner and formalities of communication of the same.
In case of disservice or dispute between 420 GROUP and the customer, the judge of the place of residence or domicile of the customer if located in the territory of the Italian State will be competent only if the latter acts as a consumer pursuant to Legislative Decree 206/2005. In all other cases, any dispute that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the Court of the place of residence or domicile of 420 GROUP.
Pursuant to Article 141-sexies, paragraph 3 of Legislative Decree 206/2005 420 GROUP informs the Customer that it qualifies as a consumer under Article 3, paragraph 1, letter. a) of the Consumer Code, which, in the event that he has submitted a complaint directly to 420 GROUP, as a result of which it has not been possible to resolve the dispute thus arising, 420 GROUP will provide information about the body or bodies of Alternative Dispute Resolution for the out-of-court resolution of disputes relating to obligations arising from a contract concluded under these Terms of Sale (cc.dd. ADR entities, as indicated in articles 141-bis et seq. of the Consumer Code), specifying whether or not it intends to use these entities to resolve the dispute itself. 420 GROUP also informs the customer who qualifies as a consumer under Article. 3, paragraph 1, letter. a) of the Consumer Code which was established a European platform for online resolution of consumer disputes (so-called platform ODR).
The ODR platform is available at the following address http://ec.europa.eu/consumers/odr/ through the ODR platform, the consumer customer can consult the list of ADR entities, find the link to the Site of each of them and initiate a procedure for online resolution of the dispute in which he is involved. In any case, the right of the consumer customer to bring the dispute arising from these Terms of Sale before the competent ordinary judge, whatever the outcome of the extra-judicial settlement procedure, as well as the possibility, if the conditions are met, to promote an extra-judicial resolution of disputes relating to consumer relations through recourse to the procedures set out in Part V, Title II-bis of the Consumer Code, shall remain unaffected. The Customer, who resides in a member state of the European Union other than Italy, may also access, for any dispute relating to the application, execution and interpretation of these Conditions of Sale, the European procedure established for small claims, by Council Regulation (EC) No 861/2007 of 11 July 2007, provided that the value of the dispute does not exceed, excluding interest, fees and expenses, Euro 2,000.00. The text of the regulations can be found on the Site www.eur-lex.europa.eu.